deadly girl couture
Frequently Asked Questions

How do your sizes run?
Why don't you offer XL and plus sizes?
What if I receive an item that doesn't fit?
What is your return policy?
Do you ship internationally?
Do you have a catalog?
How do I know it's safe to purchase from your website?
Is your clothing really made in the U.S.A.?
I represent a retail store. Do you sell wholesale?

How do your sizes run?

Because we use several manufacturers, size and fit differ from style to style. In general our clothing is made to be fitted but not skin tight. Therefore, if you prefer your shirts to be less fitted, we recommend going up a size. We do also offer some styles with a deliberately looser fit, which we indicate in the product description. To see a full description of all of our clothing items go to the design style index.

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Why don't you offer XL and plus sizes?

At present, we are attempting to locate manufactures in the U.S.A. that offer high quality, fashionable blank shirts in larger sizes. Unfortunately most American manufactures offer very few of their products in plus sizes at this time. Until our business grows to the point that we can afford to custom manufacture our blanks in the hundreds per style, per color, per size, we have to settle for what is out there. On the upside, we will soon be offering several of our designs in XL. In addition, we promise to continue the search and hopefully we will soon be able to offer many of our great designs in plus sizes.

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What if I receive an item that doesn't fit?

If you are not completely happy with the way your Deadly Girl Couture clothes fit, please contact us at returns@deadlygirlcouture.com to return the item for a full refund or exchange. Deadly Girl Couture is very proud of the quality of our product and we want all of our customers to be fully satisfied. Please note that due to health codes we do not accept refunds or exchanges on intimates. In order to minimize the possibility of ordering the wrong size, we suggest that you contact us prior to ordering if you have any questions at all about the sizing of our products. We can provide you with more specific information about the particular style(s) of interest at that time, if necessary. If you find that after all that, your clothing still doesn't fit the way you want it to, no problem! Just let us know!

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What is your return policy?

We will accept exchanges or returns within 14 days of purchase (except on intimates). Before returning an item, please email us stating the reason for the exchange or return. We will reply promptly and advise you as to how to proceed with the return or exchange.

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Do you ship internationally?

Yes, we do ship internationally. There is an additional $8.00 charge on all international orders. Please be aware that your package may be subject to additional customs clearance fees and duties, depending on the value of your order and your country's customs policies. If you are unaware of or unsure of your country's policies, we suggest you contact your local customs office. Deadly Girl Couture's standard method of international shipping is via United States Postal Service International Global Priority. Once we have sent your package, we unfortunately have no control over international customs procedures and cannot be held responsible for either customs fees and duties or delays due to customs. For more information about shipping, please read our ordering and shipping policies.

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Do you have a catalog?

You're looking at it. We have opted for the more dynamic web catalog over a print catalog because it allows us to make updates and changes easily and in a more timely manner. We do however have line sheets available for retailers who are interested in carrying any of the Deadly Girl Couture lines in their stores.

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How do I know it's safe to purchase from your website?

We use PayPal to process all of our website shopping transactions. PayPal is a free service that allows you to charge purchases to a major credit card, or to electronically transfer funds from your bank account via a secure server. We highly recommend utilizing our shopping cart feature and submitting your payment via PayPal, which is internationally recognized as the secure online payment leader. Anyone with an email address can pay via PayPal - you don't even need to open an account. If you would like more information about PayPal, please visit their website at www.paypal.com.

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Is your clothing really made in the U.S.A.?

Yes! We take pride in that fact that every item of clothing we offer is fully manufactured in the U.S.A. in a sweatshop free environment (even our labels and hangtags). When we started this company we made the decision to not only produce high quality clothing but to do so with a social conscious. We know that it is significantly more expensive to manufacture everything in America but we hope that you will appreciate our efforts to bring to you high quality clothing at competitive prices.

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I represent a retail store. Do you sell wholesale?

Yes. Deadly Girl Couture is currently sold in stores across the U.S.A, Canada and Japan. With the growing popularity of Deadly Girl Couture, we are currently looking for retailers whom we feel would be a good match for the Deadly Girl Couture product lines. If you are a retailer and would like more information, please contact us at wholesale@deadlygirlcouture.com with your company name and brief description, contact information, and reseller's license # or other appropriate form of ID.

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